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North Texas Roofer Installation

DCT Roofing FAQ's

QUESTION: DO YOU PROVIDE FREE ESTIMATES?

ANSWER: YES, OUR ESTIMATES ARE TYPICALLY FREE OF CHARGE** ** PRE PURCHASE INSPECTIONS REQUESTED BY THE POTENTIAL BUYER WILL BE COMPLETED FOR A FEE OF $150.00. INCLUDES WRITTEN INSPECTION REPORT.

QUESTION: WHAT IS THE BIGGEST CAUSE OF ROOF DETERIORATION?

ANSWER: IMPROPER INSTALLATION OF ROOFING MATERIALS AND INADEQUATE VENTILATION. OUR INSTALLATION CREWS HAVE BEEN WITH US FOR MANY YEARS AND SYSTEMS ARE INSTALLED PER MANUFACTURER'S SPECIFICATIONS AND MEET LOCAL BUILDING CODE REQUIREMENTS. A BALANCED EXHAUST AND INTAKE VENTILATION SYSTEM EXTENDS THE LIFE OF THE ROOF. A PROPERLY DESIGNED ROOF AND VENTILATION SYSTEM WILL LOWER UTILITY BILLS BY REDUCING SUMMER HEAT AND WINTER HUMIDITY IN THE ATTIC.

QUESTION: HOW DO I CHOOSE A QUALIFIED ROOFING CONTRACTOR?

ANSWER: CHOOSE A CONTRACTOR THAT IS LOCAL, HAS A PROVEN TRACK RECORD OF SUCCESS, MANUFACTURER CERTIFIED, BBB ACCREDITED, REPUTABLE AND VERIFIABLE SUPPLIER AND CUSTOMER REFERENCES. WE ARE AN OWENS CORNING CERTIFIED PREFERRED CONTRACTOR ( ONLY 6% OF CONTRACTORS CAN MEET THEIR STRINGENT REQUIREMENTS). WE ARE THE HIGHEST RATED ROOFING CONTRACTOR IN THE MARKETS WE SERVE ON ANGIE'S LIST (MOST RESPECTED CONSUMER REPORTING WEBSITE.)

QUESTION: WHEN ARE THE ROOFING MATERIALS DELIVERED AND WILL THEY BLOCK MY DRIVEWAY OR GARAGE?

ANSWER: TO MINIMIZE INCONVENIENCE WE GENERALLY SCHEDULE DELIVERY OF MATERIALS THE DAY WE INSTALL YOUR ROOF. WE ASK THAT YOU KEEP THE DRIVEWAY CLEAR OF VEHICLES THE DAY OF DELIVERY AND ALSO WHILE THE WORK IS BEING PERFORMED.

QUESTION: HOW LONG DOES IT TAKE TO COMPLETE A REROOFING JOB AND DO I NEED TO BE AT HOME WHILE THE WORK IS BEING DONE.

ANSWER: MOST RESIDENTIAL JOBS ARE COMPLETED IN ONE DAY. YOU DO NOT NEED TO BE HOME DURING INSTALLATION.

QUESTION: WHAT DO I NEED TO DO TO PROTECT ITEMS OUTSIDE AND INSIDE MY HOME FROM POSSIBLE DAMAGE?

ANSWER: ON THE OUTSIDE MAKE SURE ANY ITEMS DIRECTLY UNDER THE EAVE (PERIMITER) OF THE ROOF ARE MOVED. ON THE INSIDE MAKE SURE YOU SAFEGUARD ALL KNICK KNACKS AND PICTURES THAT ARE NOT SECURELY MOUNTED ON THE WALL.

QUESTION: WILL MY INSURANCE RATES GO UP IF I FILE A CLAIM?

ANSWER: NO THEY WON'T. STORM DAMAGE IS AN ACT OF NATURE.

QUESTION: INSURANCE CO. LOOKED AT MY ROOF AFTER A HAIL STORM AND SAID I DIDN'T HAVE ANY DAMAGE. YET MOST OF MY NEIGHBORS ARE GETTING NEW ROOFS. WHAT SHOULD I DO?

ANSWER: HAVE A QUALIFIED, LOCAL AND REPUTABLE CONTRACTOR LOOK AT YOUR ROOF. WARNING!!!!!!! IF A CONTRACTOR TELLS YOU HE CAN 100% GUARANTEE THAT THE INSURANCE CO. WILL PAY FOR A NEW ROOF. BE VERY WARY. HE CAN'T GUARANTEE WHAT THE INSURANCE COMPANY ADJUSTER IS GOING TO SAY AFTER THE ROOF IS REINSPECTED. HE SHOULD ONLY TELL YOU THAT HE BELIEVES THERE IS ENOUGH DAMAGE TO WARRANT REINSPECTION.

QUESTION: IF I GET THE WORK DONE FOR LESS THAN THE INSURANCE CO. ALLOWED, DO I GET THE EXTRA MONEY?

ANSWER: NO! WHEN THE WORK IS COMPLETE, THE CONTRACTOR SUBMITS A FINAL INVOICE TO THE INSURANCE COMPANY FOR THE AMOUNT OF THE REPAIRS. IF THAT TOTAL IS LESS THAN THEY PAID, YOU OWE THE DIFFERENCE BACK TO THE INSURANCE COMPANY. ANY CONTRACTOR THAT IS CHARGING YOU LESS THAN THE INSURANCE COMPANY ALLOWED IS MORE THAN LIKELY NOT DOING ALL THAT IS PRESCRIBED IN THE INSURANCE COMPANY ESTIMATE. BE ADVISED!!! ANY CONTRACTOR THAT TELLS YOU HE WILL BILL THE INSURANCE COMPANY FOR THE TOTAL OF THE INSURANCE COMPANY ESTIMATE, AND CHARGE YOU LESS SO YOU CAN KEEP THE MONEY, PAY YOUR DEDUCTIBLE, ETC.. JUST INVOLVED HIM/HERSELF AND YOU IN CONSPIRACY TO COMMIT FRAUD!!! A FELONY THAT CARRIES PRISON TIME!!! IT'S NOT WORTH IT. DON'T DO IT.

We service the following areas: Denton, Gainesville, Argyle, Flower Mound, Lewisville, Frisco, Carrollton, Dallas, Fort Worth, Plano, Pilot Point, Aubrey, McKinney, Prosper, Allen, Sanger
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